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Information for Carers

Often people in a caring role do not recognise themselves as carers particularly if they are looking after somebody close to them, such as a family member or friend. But if you provide unpaid support to someone who is ill, frail, or disabled, including those with a mental health or substance misuse problem, then you are a CARER. 

Caring for someone is a vitally important role which can involve long hours and may be both physically and mentally demanding.  There are services available to help you, no matter what your age or circumstances.

Are You a Carer?

Carers often overlook their own healthcare needs and may need help to focus on themselves. Please tell one of our receptionists, or your doctor or nurse, that you are a carer and ask for a Carer's Information Pack. With your permission, we will add your name to our Carers Register so that all practice staff are aware of your role.

Contact Carers Direct

Telephone: 0808 802 0202
Helpline Information:
Office Hours: Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines

Useful NHS Choices Links

There is a wealth of information on NHS Choices about carers and caring. Below are some links to the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Carers Support Groups


Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the person you care for

    Advice and information on helping the person you look after get the benefits that they are entitled to

  • Death and benefits

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Managing someone's legal affairs

    Advice for when carers find they have to take over the legal affairs of the person they are looking after

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

  • Personal and household finance

    Advice on keeping a tight rein on household and personal finance for carers

  • Social fund

  • Tax credits

    Information on claiming tax credits and whether you might be eligible

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